Terms & Conditions

Effective Date: 01/01/2025

Last Updated: 01/02/2025

1. Introduction

These Terms & Conditions govern your use of JCG Suction Excavation’s services and website jcgsuctionexcavation.co.uk. By using our services, you agree to these terms.

2. Services Provided

JCG Suction Excavation offers machinery hire for suction excavation, primarily for railway and highway contractors. All bookings are subject to availability and compliance with our safety and operational guidelines.

3. Booking & Payments

  • Bookings must be confirmed via email or phone.

  • A deposit may be required to secure a booking.

  • Full payment must be made before the equipment is dispatched, unless otherwise agreed.

  • Late payments may incur additional charges.

4. Cancellations & Refunds

  • Cancellations must be made at least 14 days in advance for a full refund.

  • Late cancellations may result in a partial or non-refundable charge.

  • If we cancel due to unforeseen circumstances, a full refund or rescheduling will be offered.

5. Equipment Usage & Responsibility

  • The client is responsible for ensuring proper and lawful use of hired equipment.

  • Any damage caused by misuse, negligence, or failure to follow operational guidelines will be charged to the client.

  • JCG Suction Excavation reserves the right to refuse service if safety concerns arise.

6. Liability & Indemnity

  • JCG Suction Excavation is not liable for delays, accidents, or damages caused by improper use of equipment.

  • The client agrees to indemnify JCG Suction Excavation against any claims, damages, or legal actions resulting from the use of hired equipment.

7. Intellectual Property

All content on our website, including text, images, and branding, is owned by JCG Suction Excavation and may not be copied or used without permission.

8. Privacy & Data Protection

We collect and process personal data as outlined in our Privacy Policy.

9. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, government actions, or supplier failures.

10. Governing Law

United Kingdom laws govern these terms. Any disputes will be resolved in the relevant courts.

11. Contact Information

📧 Email: info@jcgsuctionexcavation.co.uk

📍 Website: jcgsuctionexcavation.co.uk

📞 Phone: 07776 352383

By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.