Privacy Policy

Effective Date: 01/01/2025

Last Updated: 01/02/2025

1. Introduction

Welcome to JCG Suction Excavation (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website jcgsuctionexcavation.co.uk or contact us via phone at 07776 352383.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, and business details when you contact us or make an inquiry.

  • Website Usage Data: IP addresses, browser type, and interactions with our website using cookies and analytics tools.

  • Transaction Data: Records of bookings, payments, and services provided.

3. How We Use Your Information

We use your information to:

  • Process and manage equipment hire inquiries and bookings.

  • Respond to customer queries and provide support.

  • Improve our website and services through analytics and feedback.

  • Comply with legal and regulatory requirements.

4. Sharing Your Information

We do not sell or share your personal data with third parties, except:

  • When required by law or legal proceedings.

  • With trusted service providers assisting in website management, payment processing, or business operations.

5. Data Security

We implement appropriate security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for data processing (where applicable).

To exercise these rights, contact us at info@jcgsuctionexcavation.co.uk.

7. Cookies

We use cookies to enhance your browsing experience. You can adjust your cookie settings in your browser.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions, please contact us at:

📧 Email: info@jcgsuctionexcavation.co.uk

📍 Website: jcgsuctionexcavation.co.uk

📞 Phone: 07776 352383